- Retail
Current
- Nando's Australia Paddington Brisbane
Previous
- 7 Eleven Aurora , 7 Eleven Adelaide East, 7 Eleven Elizabeth St, 7 Eleven Riverhills,
- Suncorp Group,
- D&B McBride Investment Pty Ltd
Education
- Griffith University (GU), QLD Australia
- Queensland University of Technology (QUT) QLD, Australia
Websites
- Retail
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Background
Summary
Characterized as a competent, cooperative and result given management performer. Understanding of today’s dynamic, competitive business environment and cross-cultural diversification. Experience in the variety roles in franchise business, customer service activities in cross-cultural border. Collected and analyzed primary and secondary data, prepare report forecasts and plan sales strategy to exploit opportunity. Track and analyzed programs measure the impact of policy on company financial health
Specialties:Franchise Business Management (Retail Convenience) in Australian Market,
Specialties:Franchise Business Management (Retail Convenience) in Australian Market,
Experience
Owner/Franchisee
Nando's Australia Paddington Brisbane
Owner/Franchisee
7 Eleven Aurora , 7 Eleven Adelaide East, 7 Eleven Elizabeth St,
7 Eleven Riverhills
7-Eleven is the largest petrol and convenience retailer and one of the largest private companies in Australia. The company has a license to operate and franchise 7-Eleven stores in Australia from the US based 7-Eleven Inc.
The first Australian store was opened in August 1977. Today 7-Eleven Stores Pty Ltd. operates more than 600 stores in Queensland, New South Wales, Victoria, the Australian Capital Territory, and most recently, Western Australia.
Through its store network, 7-Eleven Stores Pty Ltd. conducts more than 180 million transactions a year, serving an average six customers per second, generating sales of approximately $3.6 billion.
7-Eleven operates more than 54,900 stores in 18 countries
As a Franchisee I had operated 4 Convenience and Petrol Sites with Combine turnover 7 Million a year. Over 10 years I was responsible for approximately 50 staff for over with more then 700 thousand dollar payroll a year.
I was awarded the best "Franchisee of The State 2006"
The first Australian store was opened in August 1977. Today 7-Eleven Stores Pty Ltd. operates more than 600 stores in Queensland, New South Wales, Victoria, the Australian Capital Territory, and most recently, Western Australia.
Through its store network, 7-Eleven Stores Pty Ltd. conducts more than 180 million transactions a year, serving an average six customers per second, generating sales of approximately $3.6 billion.
7-Eleven operates more than 54,900 stores in 18 countries
As a Franchisee I had operated 4 Convenience and Petrol Sites with Combine turnover 7 Million a year. Over 10 years I was responsible for approximately 50 staff for over with more then 700 thousand dollar payroll a year.
I was awarded the best "Franchisee of The State 2006"
Sales and Service Consultant (Banking)
Suncorp Group
Achieving the Branch's financial and growth objectives by:
executing and monitoring the results of the established business and marketing plans. Ensuring tight control over expenses is maintained. Identifying and pursuing new portfolio growth opportunities. Guiding, coaching and supporting business development resources
Actively develop business and marketing plans by:
establishing targets analysis and awareness of conditions within the Branch's catchment area
Contribute to the quality of the Branch's loan assets and ensure they are protected by directly managing a portfolio of complex accounts including monitoring the arrears management and annual reviews. Maintaining compliance with both established credit policies and prudent credit practices
Providing input into credit proposals for new customers by:
Approving within DCA submissions, recommending beyond DCA submissions, preparation of submissions. Promoting the Corporations image and products in the Branch's catchment area by participating in local business and community activities and following through the Branch's marketing initiatives.
Providing a high standard of customer service by:
Meeting or exceeding agreed service standards for all aspects of the role.
executing and monitoring the results of the established business and marketing plans. Ensuring tight control over expenses is maintained. Identifying and pursuing new portfolio growth opportunities. Guiding, coaching and supporting business development resources
Actively develop business and marketing plans by:
establishing targets analysis and awareness of conditions within the Branch's catchment area
Contribute to the quality of the Branch's loan assets and ensure they are protected by directly managing a portfolio of complex accounts including monitoring the arrears management and annual reviews. Maintaining compliance with both established credit policies and prudent credit practices
Providing input into credit proposals for new customers by:
Approving within DCA submissions, recommending beyond DCA submissions, preparation of submissions. Promoting the Corporations image and products in the Branch's catchment area by participating in local business and community activities and following through the Branch's marketing initiatives.
Providing a high standard of customer service by:
Meeting or exceeding agreed service standards for all aspects of the role.
Store Manager, Retail Industry (Full-time during MIS program.)
D&B McBride Investment Pty Ltd
With approximate sales of over $110,000 a month per store and over 350,000 per month overall, I am responsible as a store manager to maintain 100% operation & image control of three retail stores in the CBD.
Responsibility
Responsible for cash handling and bank deposits of over 100,000 a month from each store on a daily basis.
Responsible for stock control, inventory control and maintaining build-up sheets to forecast future sales to enhance & maintain strategically developed promotions.
Provide excellent customer service, evaluate and handle customer complaints.
Excellent communication skills and an ability to deal and negotiate with professionals on all levels.
Responsible for all administrative work including preparing daily & weekly reports on sales, cash & EFTPOS transactions reports and stock levels.
Provide assistance for annual auditing and prepare financial & merchandise report summaries, which include income & expenses reports, cash and credit card reconciliation reports and future budgeting.
Responsibility
Responsible for cash handling and bank deposits of over 100,000 a month from each store on a daily basis.
Responsible for stock control, inventory control and maintaining build-up sheets to forecast future sales to enhance & maintain strategically developed promotions.
Provide excellent customer service, evaluate and handle customer complaints.
Excellent communication skills and an ability to deal and negotiate with professionals on all levels.
Responsible for all administrative work including preparing daily & weekly reports on sales, cash & EFTPOS transactions reports and stock levels.
Provide assistance for annual auditing and prepare financial & merchandise report summaries, which include income & expenses reports, cash and credit card reconciliation reports and future budgeting.
Sales Representative
(Management Trainee Program)
CUTCO Australia Pty Ltd
Provided effective work as a team member to formulate strategies, production planning for the present as well as the future expansion of the company. Actively participated and supported in market research and business promotion activities to pursue new business opportunities and improve sales for the company.
Surveyor, Survey Supervisor
TRAFFICS AND TRANSPORT SURVEYS (TTS) PVT. LTD.
The Firm formulates and conducts surveys on behalf of Brisbane Transport Department and specialized in collecting data for traffic, transport & pedestrian movements relating to urban planning and development.
Responsibility
Organizing and supervising surveys at various locations in the state of Queensland.
Conduct survey as a member of the team.
Assisted with data analysis interpretation.
Collect and store the statistical data in the database for primary and secondary use.
Responsibility
Organizing and supervising surveys at various locations in the state of Queensland.
Conduct survey as a member of the team.
Assisted with data analysis interpretation.
Collect and store the statistical data in the database for primary and secondary use.
Skills
Education
Griffith University (GU), QLD Australia
Queensland University of Technology (QUT), QLD Australia MASTER OF BUSINESS ADMINISTRATION (MBA), International Business and Marketing Aligarh Muslim University. Aligarh, UP, India MASTER OF COMMERCE, COMMERCE National Institute Of Information Technology (NIIT), Aligarh, UP, India. DIPLOMA CERTIFICATE ON INFORMATION TECHNOLOGY, INFORMATION TECHNOLOGY Aligarh Muslim University. Aligarh, UP, India DIPLOMA CERTIFICATE ON INFORMATION TECHNOLOGY 1996 - 1996
Aligarh Muslim University. Aligarh, UP, India BACHELOR OF COMMERCE WITH HONOURS, Marketing
MASTER OF INFORMATION SYSTEM (MIS), Management Support Systems & Database Management Systems
Aligarh Muslim University. Aligarh, UP, India BACHELOR OF COMMERCE WITH HONOURS, Marketing
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